FAQ

Questions worth answering before you ask them.

The questions most people want answered before they ever book a call. If yours isn’t here, just ask directly.

How much does a website subscription cost?

Every plan is a single flat monthly rate, not an hourly bill or a per-project quote. There are three tiers, Core, Dynamic, and Full-Stack, scoped by what your site actually needs to do: a static brochure site, one with forms and a content editor, or one with custom backend logic, payments, or booking. See the pricing page for what’s included in each tier and how they compare.

What happens to my website if I cancel my subscription?

Every plan has a 12-month minimum term, then continues month-to-month. When you cancel after that, you get a static export of your site — the HTML, CSS, and images, ready to host anywhere. On Full-Stack, I’ll also help migrate your database and hand over the backend code if you start that within 30 days of cancelling; database data not migrated within that window is deleted. See the pricing page for the full terms.

How is this different from hiring a web design agency?

A typical agency charges a large project fee, routes you through a project manager instead of whoever’s actually building your site, and treats the relationship as over once the site ships. This is a flat monthly subscription, for up to 80% less than a typical agency retainer, with no middleman: requests go straight to the developer building your site, and it keeps getting revised and improved for as long as you’re subscribed instead of being abandoned at launch.

What if I need a feature that isn't included in my tier?

If you just need more pages than your tier includes, that’s a flat per-page add-on, no upgrade required. But features that belong to a higher tier, like custom backend logic, payments, or a database, aren’t available as one-off add-ons on a lower tier. You’d need to move up to the tier that includes them.

What counts against my monthly request limit?

Content edits (text changes, image swaps, updating hours or prices, swapping a PDF) are unlimited on every tier, no cap, ever. Development requests (a new page section, a form field, a layout change, a bug fix, wiring up an integration) count against your tier’s monthly allowance (2 on Core, 4 on Dynamic, 6 on Full-Stack). A request bigger than your tier’s per-request size limit, like rebuilding your booking flow, gets scoped as its own flat-fee project instead of eating your whole month at once. Unused requests don’t roll over, but extra requests beyond your cap can always be purchased individually. And an actual emergency, like your site being down, checkout broken, or a form not delivering, always jumps the queue for free, on every tier. See the pricing page for the full breakdown by tier.

How fast will my website actually be live?

It depends on the tier. Core sites typically get a first draft in 3–5 business days, Dynamic sites (forms, integrations, a content editor) take about 1–2 weeks, and Full-Stack builds with custom backend work, payments, or booking logic usually run 3–6 weeks depending on scope. After the first draft ships, ongoing requests turn around in as little as 1–5 business days depending on your tier’s queue priority.

Do you build websites for contractors, law firms, consultants, or other specific industries?

This subscription isn’t built around one industry, it’s built for small businesses and professional service firms generally: contractors, law firms, consultants, and similar. What matters more than your specific field is whether your site needs to do real work, like bookings, forms, or payments. Tell me about your business on the intake form and I’ll tell you honestly whether it’s a good fit.

Is the free homepage design really free? What’s the catch?

No catch. The first homepage design is genuinely free, delivered within 3–5 business days at no cost to start. If you love it, you start your flat-rate subscription and I keep building the rest of the site. If you don’t, you’ve paid nothing and walk away with no obligation.

I already have a website. Can you redesign it instead of starting from scratch?

Yes. The project intake starts by asking whether you already have a site and, if so, what’s not working about it, so a redesign is scoped around fixing real problems instead of guessing. Whether you’re redesigning an existing site or starting from zero, the same flat-rate subscription and process applies.